The Committee of the Whole received an update from the Middlesex-London Paramedic Service (MLPS) regarding system pressures and operational challenges. MLPS staff disclosed a projection of over 120,000 calls in 2023, highlighting ongoing issues such as call volume, complexity, offload delays, dispatch, and other system impacts.
To enhance operational response and patient outcomes, MLPS is strategically pursuing ownership of call answering, clinical triage, and dispatch systems. As advocates for healthcare transformation, their resource deployment review aims to optimize efficiency, aligning advanced resources with specific call needs.
written by: C. Soares